Needs Appraisal with Cost Benefits Analysis

We are always carrying out a re-assessment of the Web Conferencing services we offer and aim to carry out pre-appraisals of customer needs prior to recommending a solution which offers best fit for the customer.

There are many solutions in the market place from many providers and the features available are not consistent over the board. We have an in-depth experience of the market place and can shed light on the differences between audio, web & video conferencing services.

We find that the best approach is to invite interested parties into an online demonstration of just what Online Conferencing features are available and to relate those to their own particular requirements. Then we'd be happy to carry out an initial summary appraisal to ensure we propose a solution relevant to need.

Specifically, from the outset consideration should be given to:

contractual obligations and timespan of contracts
training & support costs
cost-benefits analysis of implementation
advice on bandwidth, video & audio requirements
effective management
establishing etiquette procedures